Privacy Policy

Noa Clinic knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This privacy policy lets you know how your personal information is processed and used by us. We take extraordinary steps to protect your privacy and promise only to use information collected about you in accordance with our privacy policy below:

THE DATA WE COLLECT ABOUT YOU

• Personal Detail: title, first name, last name.
• Contact Details: telephone number and email address.
• Additional Comments: extra information that you fill out on our online booking form.
• Technical: internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform, and other technology on the devices you use to access this site.
• Usage Data may include information about how you use our website, products, and services.
• Marketing and Communications Data may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.

HOW WE COLLECT YOUR DATA

Direct interactions

You may provide data by filling in forms on our site, on a partner’s site, or by communicating with us by post, phone, email, or otherwise, including when you:

• Contact us in person, on our website, over the telephones, by email, or by post.
• During the course of face-to-face consultation.
• Request specific information or marketing be sent to you.
• When you apply for a job vacancy with us.

Information automatically provided

As you use our site, we may automatically collect Technical Data about your equipment, browsing actions, and usage patterns. We collect this data by using server logs, and similar technologies.

HOW WE USE THIS INFORMATION

We take your privacy very seriously and will never disclose or share your personal data without your knowledge, unless we are required to do so by law.

The most common uses of your personal data are:

• To verify your identity.
• To help with providing a thorough, fully informed consultation.
• To help with offering you the best service or product tailored to your needs and requirements.
• To monitor customer satisfaction.
• Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw consent at any given time.
• Where we need to comply with a legal or regulatory obligation.

SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know such data. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

OUR COMMITMENT TO YOUR PRIVACY

Noa Clinic takes protecting your privacy very seriously. To make sure your personal information is secure, we strictly enforce privacy safeguards within the company.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you have any questions or comments about:

• Privacy or the Noa Clinic privacy policy, or if you already have submitted information that you do not wish us to have.
• If you think that Noa Clinic has cookies or data about you that you don’t want us to use.
• Personal information that is incorrect.

Please contact us by telephone on +44 (0)29 2002 1225 or email info@noa-clinic.co.uk, and the information will be corrected as soon as possible or removed from our database as you request.